Salesforce Says AI Will Handle 50% of Customer Service Cases by 2027 ā Are They Right?Ā
AI is expected to handle half of all customer service cases by 2027 ā up from 30% currently,
Category: News
Salesforce Launches eVerse: An Agent Simulation Platform for Text and Voice
Salesforce has just announced the launch of eVerse ā what its AI research arm is calling āan enterprise
2025 Job Cuts Cross 1M ā Is This A Tech Industry Reset?
Itās official: this might actually be the worst time to work in tech.Ā Last month, mass layoffs in the
Larry Ellison Tightens Grip at Oracle: Should His Protege Benioff Be Worried?
The founder of Oracle, Larry Ellison, has increased the number of company employees who report to him ā
Get Salesforce for Free: CRM Giant Offers No-Cost Package to Compete With HubSpot and Zoho
Salesforce has officially launched Free Suite ā a no-cost package designed specifically for small businesses, solo founders, or
Salesforce to Open Largest Ever Latin America Office Alongside $1B Investment
Salesforce has announced plans to open a new company office in Mexico City, which will be recognized as
Salesforce Buys Agentic Search Company Doti, Its Eighth Acquisition This Year
Salesforce has signed a definitive agreement to acquire agentic enterprise search company Doti. The acquisition is centered around
Palantir Reports Huge 63% Growth: What This Means for Salesforce
Palantir revenue grew by an enormous 63% year-over-year (YoY) and 18% quarter-over-quarter (QoQ) to $1.181B, the company has
Salesforce Acquires Spindle AI as Acquisition Spree Continues
Salesforce has signed a definitive agreement to acquire Spindle AI, an agentic analytics platform that simulates different potential
